Shipping & Returns
Shipping Policy
Xcel Home takes pride in providing quality brassware to our customers throughout the UK. We offer free shipping on all orders over £50 and a flat rate of £5 for all other orders. All of our products are carefully packaged to ensure safe delivery to your doorstep. If you have any questions about our shipping methods, please don't hesitate to contact us. I'm the second paragraph in your Shipping Policy section. Click here to add your own text and edit me. It's easy. Just click "Edit Text" or double click me to add details about your policy and make changes to the font. We are committed to ensuring that our customers are satisfied with their purchases. If you are dissatisfied with a product, please contact us and we will do our best to resolve any issues.
Return & Exchange Policy
Xcel Home understands that sometimes customers change their minds about their purchases. We offer a hassle-free return and exchange policy. If you are not satisfied with your purchase, you may return it for a full refund or exchange it for another product. Please contact us within 30 days of receiving your order to initiate a return or exchange. We will provide you with a return label and instructions on how to proceed. Once we receive your returned item, we will process your refund or exchange as soon as possible. I'm the second paragraph in your Return & Exchange policy. Click here to add your own text and edit me. It's easy. Just click "Edit Text" or double click me to add details about your policy and make changes to the font. At Xcel Home, we value our customers and want to ensure that they are fully satisfied with their purchases. If you have any questions or concerns, please don't hesitate to contact us.